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How to use Real-Time Insights to start a chat?

Update date : 12 Dec 2022 | 1 Min Read


Login into your Back-End & click on Real-Time Visitors Tab from the Menu

Step-2: Pick a visitor and check his user agent details

—>Company:  You can check the details like which company your visitor is from,

—> Current Page: Which page he is visiting your website right now

—> Source: How he reached your website.

—>Time: How much time he has spent on your website

—> Visits: How many visits he has made to your website

—> User Agent will help you to understand the below aspects

  • Which operating system he is using
  • Which browser he is using
  • He is visiting websites through desktop or mobile

Use Case:

You can have a quick idea about your visitor’s multiple details and can have a basic understanding of his technological awareness in order to pitch specific products/services from your offerings or change your approach to that visitor based on the situation.

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Your ideal customer waiting to be discovered on your website.'s real-time chat and insight data will help you identify and engage your online visitor and convert them to highly qualified companies. Install our script and see it for yourself.
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Ujjwal Sikriwal
Article by
Ujjwal Sikriwal

Ujjwal Sikriwal helps users to understand and get the best out of traek for their website driven business. He works for the growth of Traek Users business and showing them value in working with traek.

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