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Customizing my Chatting Widget?

Update date : 12 Dec 2022 | 3 Min Read


1] Customizing Content of the Chat Widget

Step-1: Login into your Dashboard of riyo.ai & click on My Script Option.


Step-2: Click on the Edit Icon beside option Chat Widget Settings:

Step-3: Edit the Content as per your own convenience like Support Executive Image & Company Logo Or Language


Step-4: By Editing Header Content, you will be able to customize the first chat experience for your visitors and see the preview in Desktop Widget Preview

Step-5: By Editing Support Message Content, you will be able to customize the user’s experience after he initiates chat.

Step-6: Click on Save Changes Button to save all changes

2] Customizing Appearance of the Chat Widget:

Step-1: Login into your Dashboard of riyo.ai & click on My Script Option.

Step-2: Click on the Edit Icon beside option Chat Widget Settings:

Step-3: Click on Appearance Tab and edit multiple options to customize the look & feel of your chat widget in accordance with your website &/Or marketing strategies.

—> Desktop Chat Widget Position: Where the widget will be placed in your website for your visitors.


—> Header bg: Changing the Color Background of Header


—> Visitor message: Changing the Color of messages being received from Visitors


—> Agent message: Changing the Color of messages being sent from Agents of riyo.ai -Users.


—>Header Text: Changing the Color of text in the header.


—>Visitor Text: Changing the Color of text in the messages being received from Visitors


—>Agent Text: Changing the Color of text in the messages being sent from Agents of -Users.


Step-4: Click on Save Changes Button to save all changes.

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Ujjwal Sikriwal
Article by
Ujjwal Sikriwal
BDM

Ujjwal Sikriwal helps users to understand and get the best out of traek for their website driven business. He works for the growth of Traek Users business and showing them value in working with traek.

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